MIDAS EVENT SUPPLY is pleased to provide the following resources to facilitate a positive and rewarding purchase and ownership experience. If you have a question that is not answered below, please call us directly at 888-250-3113 (ext 30) or email us at info@midaseventsupply.com.

• FAQ
• Customer Support
• Shipping Help
• Request A Brochure

FAQ

Q: What are the purchase terms and conditions and available warranties on Midas products?

A: Read about our TERMS & CONDITIONS of sale as well as available WARRANTIES here.

Q: Midas sells and ships its Legacy Chivari ballroom chairs KD (knock down) in 3 easy to assemble pieces or Assembled. If I choose to buy KD, how do you assemble Chivari Ballroom chairs?

A: Midas chivari chairs are easy to assemble and are routinely assembled in less than 15 minutes each. Read our print guide for ASSEMBLY INSTRUCTIONS or watch this INSTRUCTIONAL VIDEO or call us for help at 888 250 3113 ext 31.

Q: I need a set of linens for an event but I’m not sure what sizes to order?

A: The table configuration and the desired presentation will determine the linen orientation and size. Check our LINEN SIZING CHART to determine your options.

Q: How will I know Midas products will stand up to the rigors of the event and party rental industry?

A: Midas conducts periodic independent laboratory testing of its products in addition to testing its products for fitness at the factory level. For example, read about standard TESTING PROTOCOLS for our Revolution resin chair.

Q: My business will be purchasing products throughout the year. What are my options for payment?

A: Midas accepts VISA, Mastercard, AMEX, Discover, Company check or Money Order. Customers who anticipate repeat purchases and wish to open an account with Midas may do so by printing this CREDIT APPLICATION, filling it out and faxing to the Midas Credit Dept at (908) 604-9614. Our standard terms are Net 30 on approved credit.

Q: I’m reluctant to provide any personal details over the Internet. What are my options and what protections do I have against misuse of my information?

A: Midas maintains a privacy policy that governs the use of any information secured as a result of a customer or prospective customer visiting our website. Read about our PRIVACY POLICY here. Prospective customers always have the option of phoning us directly to place an order at 888 250 3113 ext 10 (East Coast) or ext 30 (West Coast)

Q: I need a particular type of table or chair but I don’t see it available on your site. In fact, I’ve researched the Internet for the design but it’s just not available. Can Midas help me?

A: We may be able to. Read about Midas and CUSTOM MANUFACTURING. We will help you directly or steer you in the right direction if the project is outside of our capabilities.

Customer Support

FAQs don't answer your question(s)? Contact Midas customer service at 888-250-3113 ext 10 (East Coast) or Ext 30 (West Coast). Or use our convenient LIVE HELP facility on this website.

Shipping Help

SHIPPING POLICIES are available for review here.

Request A Brochure

To download a Midas Event Supply brochure click on any of the brochure covers below